Frequently Asked Questions
How long does handling and delivery take?
Typical turnaround time work for all jobs is 1-2 business days. Once the part ships with one of our carriers it takes 3-5 business days for delivery. you will be notified of the estimated delivery time.
What if the part I want is out of stock?
We will do our best to keep out website updated with ONLY parts that are in stock. If we see an order with a part on it that is out of stock, we will quickly notify the customer and a decision will be made then.
What is your warranty on your used auto parts.
All of our used auto parts are guaranteed to be in satisfactory working order at the time of shipping. All parts purchased through our online store includes up to 5-year unlimited mileage parts only warranty, provided you were the original purchaser of the part and you still own the vehicle on which it was installed. This warranty cannot be transferred to anyone at any time. We offer a one-time replacement of the part that has failed. All parts have to be installed within 30 days of delivery.
What is your order cancellation policy?
Your order can be canceled free of charge only before the part ships out, or before 24 hours after placing the order, whichever comes first. Once your order has shipped out, you can cancel the order subject to a 20% handling fee and the cost of shipping back. Cancellation request has to be initiated via email stating the date of the request.
What can I expect to get?
You will get an engine or transmission that is 100% interchangeable for your exact order. Engines are particular for a certain model, make and year of your vehicle. We make sure your engine fits this criteria. Even though it may not come out of an exact vehicle it was ordered for per the invoice it will 100% be interchangeable.
Contact Us
William Auto Parts, Inc | Low Mileage Used Auto Parts | Ohio, United States
Our Address
13 Edgewood St, Elyria, Ohio
E-mail Address
sales@autopartswilliam.com
Call Us
+1 513-380-9251
Business Hours
8:00 AM – 5:00 PM
Monday – Friday
William Auto Parts, Inc
Ohio, United States